Privacy policy

Last updated: August 31, 2026

ZORYGYM respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with our store, we may collect information such as:

  • Name

  • Email address

  • Telephone number

  • Billing and shipping address

  • Order and purchase information

  • Payment-related information

  • Device and browser information

  • IP address

  • Website activity and interactions

  • Customer support communications

Payment information may be processed directly by our payment service providers. ZORYGYM does not necessarily store complete payment card details.

How We Use Your Information

We may use your personal information to:

  • Process and manage your orders

  • Arrange payment and delivery

  • Provide order and shipping updates

  • Provide customer support

  • Process returns and refunds

  • Prevent fraud and protect our store

  • Improve our website, products, and services

  • Comply with applicable legal obligations

  • Send marketing communications where permitted by law or with your consent when required

Shopify

Our online store is hosted through Shopify.

Shopify may process personal information in connection with providing the ecommerce platform and related services used to operate our store.

Shopify's processing of personal information is governed by its own applicable privacy terms and policies.

International Fulfillment

ZORYGYM operates internationally and may use third-party suppliers and fulfillment partners, including partners located in China.

When necessary to process and deliver your order, relevant information such as your name, shipping address, telephone number, and order details may be shared with fulfillment providers, suppliers, carriers, and logistics partners.

We only share information reasonably necessary for these services or as otherwise permitted or required by law.

International Data Transfers

Because we operate an international ecommerce business and use service providers in different countries, your personal information may be processed outside the country where you live.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

Cookies

Our website and service providers may use cookies and similar technologies to operate the store, remember preferences, understand website usage, improve our services, prevent fraud, and support advertising or marketing activities.

Where required by applicable law, non-essential cookies will be used based on your consent choices.

Marketing

Where permitted by applicable law, we may use your information to send information about products, promotions, or other ZORYGYM news.

You may unsubscribe from marketing emails using the unsubscribe option included in the communication.

Sharing Personal Information

We may share personal information with service providers where necessary to operate our business, including:

  • Shopify

  • Payment processors

  • Suppliers and fulfillment partners

  • Shipping and logistics providers

  • Analytics providers

  • Marketing and advertising providers

  • Customer support providers

  • Fraud prevention and security providers

We may also disclose information where required by law or where reasonably necessary to protect our legal rights.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Request portability of certain information

  • Opt out of certain marketing communications

These rights may be subject to exceptions under applicable law.

Children

Our services are not intended to knowingly collect personal information from children in violation of applicable law.

Security

We use reasonable administrative, technical, and organizational measures, together with our service providers, to help protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements.

The latest version will be published on this website with an updated revision date.

Contact Us

For questions about this Privacy Policy or requests regarding your personal information, please contact:

ZORYGYM
Email: support@zorygym.com