Shipping policy

Shipping Policy

Thank you for shopping with ZORYGYM.

Free Shipping

We offer free standard shipping on eligible orders to the destinations available at checkout.

Order Processing

Orders are processed through our international fulfillment network. ZORYGYM is based in Brazil, while products may be processed and shipped directly by third-party fulfillment partners, including partners located in China.

Once your order has been processed and shipped, tracking information will be provided when available.

Estimated Delivery

Our standard estimated delivery timeframe is 7–15 business days after processing.

Delivery times are estimates and may vary depending on the destination, carrier operations, customs processing, local holidays, weather conditions, and other circumstances outside our reasonable control.

If there is a significant known delay affecting your order, please contact us or we will provide updated information when available.

International Shipping

ZORYGYM serves international customers in supported markets shown at checkout.

Because products may be shipped internationally, orders may be subject to customs procedures and, depending on the destination and applicable laws, import duties, taxes, or other charges.

Any applicable charges and responsibilities will be handled in accordance with the rules disclosed at checkout and applicable consumer law.

Incorrect Addresses

Customers are responsible for providing a complete and accurate delivery address.

If you notice an error in your address, contact support@zorygym.com as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.