Refund policy

Return & Refund Policy

At ZORYGYM, we want you to be satisfied with your purchase.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To be eligible for a return, your item must be in the same condition in which you received it, unworn or unused, with tags attached, and in its original packaging. You must also provide proof of purchase.

To start a return, please contact us at support@zorygym.com before sending any item back. We will provide you with the appropriate return instructions and return address.

Please do not send returns to our business address unless specifically instructed to do so. Because we work with international fulfillment partners, the appropriate return location may vary depending on the order.

Damaged, Defective or Incorrect Items

Please inspect your order upon delivery. If your item is damaged, defective, or you receive the wrong item, contact us as soon as possible so we can evaluate the issue and provide an appropriate solution.

Exchanges

If you need a different size or item, please contact us at support@zorygym.com. We will provide instructions based on your order.

Return Shipping

Unless the item is defective, damaged, incorrect, or otherwise required by applicable consumer law, return shipping costs are generally the responsibility of the customer.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. Your bank or payment provider may require additional time to process and display the refund.

European Customers

Customers located in the European Economic Area may have additional statutory rights, including the right to cancel or withdraw from eligible online purchases within 14 days, subject to applicable law. These statutory rights are not affected by our 30-day return policy.